Customer Testimonials
A week ago we bought our son a Certified Acura, I completed the credit app on the website, very simple, and had all my buying info same day. It was one of the best buying experiences I've ever had! Dion Adams, the used car manager, and his team are incredible, honest, and really make the buying experience a real pleasure. We are so happy that we chose Acura/Infinity of Baton Rouge to do business with. Through the pandemic most dealerships have little to no inventory, but not them, they have an excellent selection of pre-owned and certified vehicles!
The process couldn't have been simpler. I arranged most things online, then went in to sign, get a tutorial on my new Acura, which has more features than a jet plane, and take off! Brett Dubois was great! He answered all my questions and got me set up in no time. Highly recommend!
I went in yesterday to look at some MDX's I had a,wreck recently and mine was totalled. Out come Mr. Pierce Shiery when I tell you he made the buying process such a joy. He made sure I was comfortable, and stayed in contact with me with updates. I just purchased my 2015 MDX from here and if Mr. Pierce is there in the future I will definitely purchase with him again. Great experience
This was my first time buying an Acura. Jessica Enamorado was very knowledgeable about the car we were interested in and provided answers to all my questions. Acura of Baton Rouge was one of the best car shopping experiences I have ever had and I have purchased from many dealers in Baton Rouge and surrounding areas. I will certainly be a repeat customer.
Can't thank Kerry enough for all his help purchasing our daughters first car! He went above and beyond streamlining the entire process so we could surprise her for her birthday. Highly recommend Kerry Lockett if you are in the market for a new or used vehicle!
This dealership is top-notch! Thank You Jessica Enamorado, Brett Dubois, and Joe Campbell in Finance. Due to great service looks like we will be long time customers of Acura of Baton Rouge. These guys went above and beyond any dealership we have ever dealt with. I'm sending everyone I know looking for a new vehicle to Acura of Baton Rouge.
Shout out to Brett Dubois! We had a very pleasurable buying experience. Brett did a great job of listening to us and helped to meet all our needs!
We love our new SUV! Jessica was professional and helpful in every way!
Purchasing our Acura ILX experience with Bethany Gonzales and the team was our best experience. She took the time to show me every detail of the features it had. Very patient and professional not at all pushy. It was all about me as the customer. Also an individual that wasn’t a salesman saw me looking and took the time to see if I needed help. He personally called Bethany to assist me. This is how a sale should take place.
Kerry sold my mom and my aunt their cars. Today was my turn! Kerry sold me an Acura RDX. He made the process stress-free and fun. He really cares for his clientele. Joe in finance was nice as well. I love this dealership!
Simply the best. Great service. Pierce has helped us twice and both times take care of everything perfectly.
Second very good experience at this dealership. Clennard Ross was very professional, patient, and answered all my many questions. No high pressure, kept in touch when new cars arrived.
I bought a 2018 Acura MDX from Matt Shoptaugh and I am very pleased. Matt is very nice and informative.
Honest, Fair and Fast! Milen and Joe made the entire process smooth and easy. Great people here. Highly recommended!
The staff was professional and worked to get me in my car ASAP. Caitlin was my sales person definitely a great at her job and she was very entertaining during the times we had to wait. Would definitely recommend buying a car from Caitlin and this dealership.
I’m super excited about my new purchase of a 2021 RDX from Acura or Baton Rouge. I worked with Brett D. and he was so nice, very knowledgeable about the car and best of all no high pressure sales. Can’t wait to drive around town in my new toy!!
I just bought a vehicle from this dealership and every single moment of the process was so incredible thanks to the people who work there. I live 12 hours away from this dealership, but found my perfect car on their lot. From start to finish Thomas and Matt went over and above to help me out, and were so kind with me and all my questions and making the situation work out. Which meant a lot because I wasn't even buying the nicest or most expensive car on their lot. They were up front and honest about everything, took so ...
Went to the parts department this morning and they were very helpful. They tracked down a small part they were out of just to help me out.
Thank you Acura of BR for your help after my car flooded! You have quality people! All of the stages of the process were smooth and painless. Extra shout out to Matt Shoptaugh who went above and beyond to find the vehicle I wanted. Thank you!
From start to finish, Pierce Shirey made our MDX purchase a pleasant one. We had many questions and he answered everyone of them promptly and patiently. He’s a true professional and I’d recommend him to anyone looking to buy Acura.
The best car buying experience my wife and I have had. We were pleased with every step of the process and would highly recommend!
Pierce Shirey helped us buy our 2021 Acura ILX A-Spec... He knows his Acura's... Thank god for the owner's manual, but would be better if Pierce was like my Alexa... He can answer your questions without a hesitation... Friendly and nice environment here...
Highly recommend purchasing a vehicle from Acura of Baton Rouge. Very professional dealership. Matt Shoptaugh was our salesperson and he went above and beyond to insure a smooth and seamless purchase of our vehicle.
What an amazing experience I had! Jessica Enamorado helped me start the process and made sure the car was ready when I arrived. Kerry Lockett was the best, walking me through the rest of the buying process. He was very helpful and I would recommend him to anyone out there buying a vehicle. Joe Campbell finished off the process and made the financing quick and painless. Best team around!
I recently purchased a new vehicle for my wife from Brett Dubois at Acura of Baton Rouge. Brett is an exceptional sales professional with outstanding character that will help you in any way he can. Due to my schedule, Brett was able to complete the entire delivery/paperwork process at my work. My wife drove away with an in-depth knowledge of her new vehicle. I highly recommend purchasing your new vehicle from Brett!
Oil change for Ms Kelly’s MDX This has been a great car 10yrs & 86k miles ~ standard maintenance only. Bo Stevens
Great buying experience with Jeremiah Amato! I am a first time Acura buyer and was very impressed with the sales experience.
Great car buying experience with Matthew Shoptaugh of Acura BR! He was very responsive, knowledgeable, and helped us through the whole process. Took the time to make sure I knew how to use all of my cars features before I drove off. If you’re in the market for an Acura ask for Matthew Shoptaugh!
This was such an amazing car purchasing experience! Kerry Lockett was very knowledgeable about car features and patient with all questions I had. I’m beyond grateful for his expertise & patience words can not describe. The facility was clean & offered great snacks. Overall great experience.
Bethany was great!! I am very happy with my purchase. Thanks!
Michelle Decuir was an excellent five star salesperson Great Experience Wherever she is at I"m buying my next car won't be my last time
Brett Dubois was an awesome sales person!! He made us feel like family and was very informative of the Acura MDX we purchased. If you are looking for a vehicle especially an Acura, please see Brett as your sales expert.
Pierce was fantastic! He made the whole process quick and painless. This was my best car buying experience. Thank you Pierce!
Acura of Baton Rouge, very professional dealership, clean, modern, and knowledgeable about the vehicles they sell. Michael Borskey my salesman, I would like to recommend this gentlemen if you are in the market for a new or used vehicle and the staff. My wife and I had a great experience dealing with Michael, he is knowledgeable and very helpful.
The Acura dealership and our salesman, Brian Hopkins, were professional, thorough and fair. Nobody rushed us or pressured us. Brian made sure we saw all the possible options before we made a decision. We are very happy with our "new" used cars.
I had a great experience with this dealership. James Graves was my salesman and he was very nice! Johnathan the finance manager made the buying experience quick and easy! I’m definitely happy with my purchase!
Jeremiah Amato was an excellent salesman. He worked tirelessly to get me the vehicle I wanted. He was patient, professional, very knowledgeable about the vehicle, and never pressured me. Joseph in finance did a remarkable job also; I was in and out within 20 minutes. The entire process was seamless. I’m loving my MDX, and very satisfied with the service I received at Acura of Baton Rouge!
My salesperson Kerry provided the best customer service and A+ knowledge of the vehicles offered by Acura ! I LOVE my purchase and he made every aspect smooth and a transparent transition. He is a highly recommended salesperson and great asset to the Acura team !! Thanks Kerry
Bethany and the team at Acura BR made the car buying process enjoyable and easy. Her knowledge was helpful in picking the right trim for our needs and we couldn't be happier with our new MDX.
This company is so reputable, I felt comfortable holding my new car over the phone with Michael. He chatted with me on the phone all day and got me set up to come and pick my car up so that the pick up process would go smoothly. We experienced some hiccups getting financed, and even though we showed up close to closing, he stuck around and saw the transaction through hours later. It was phenomenal service on his behalf and I left a happy customer, knowing I now have a reliable and beautiful pre-owned Lexus that will last me for ...
Fabulous car buying experience, staff is extremely helpful and friendly. Love my new MDX!! Definitely would buy again from Acura of BR
Bernie Hahn was an excellent salesperson who answered all our questions. He was knowledgeable and professional without applying any pressure whatsoever. We bought our car and completed all our paperwork in a timely manner. We would definitely go back to Acura of Baton Rouge for our next car.
This will be the second car we've bought from Acura of Baton Rouge. Milen is the guy to see. He is very personable and just made buying very easy. The finance person was also very personable. My wife appreciated that when buying her car she was addressed respectfully and all her questions were answered.
Outstanding experience buying a used car from here. They went out of there way to make me feel welcome and comfortable. They turned an overwhelming and stressful situation into an enjoyable one! Shoutout to salesman Matt Shoptaugh who went above and beyond to make this experience great!
Recently traded in my 2020 RDX for a 2020 MDX with Acura of Baton Rouge. Bethany Gonzales was very helpful made the trade in and purchase very easy. Would 10 of 10 recommend Acura of Baton Rouge.
We recently purchased an Acura 2020 yr. model MDX SH-AWD. The entire shopping/buying experience was very pleasant and professional. Pierce Shirey was our salesman, and he provided expert advice and knowledge of the vehicle we were considering. He "schooled" us on all of the modern technology that comes with the Acura MDX and made the whole buying experience go very smoothly. We'd definitely recommend a visit to Acura of Baton Rouge. Ya might just drive off with a new vehicle.
My wife and I had an incredibly amazing sales experience with Acura of BR. This is our second Acura from ABR, and our salesperson (Jeremiah Amato) is the "best of the best". We contemplated looking at other makes/models, however we knew we likely wouldn't have the same positive experiences. He is honest, thorough, and is a true pleasure to do business with at Acura. The transition through the sales cycle, financing, prep, delivery was so smooth. Thank you....
Matt Shoptaugh was my salesman and was very helpful and nice. I had a great experience and he made everything very easy for me. Jeff Jones, with finance was also very helpful and accommodating as well. I highly recommend this dealership and definitely shop with Matt!
Absolutely amazing experience at Acura of BR. Milen was our salesperson and took very good care of us. This was my first time purchasing a car and it went as smoothly as it could have with Milen's help. He knew what he was talking about through it all and was very open and honest, as well. Very very friendly and was made for the business. Cody in financing was great as well! Helped us get us the best extended warranty which leaves my parents and I at ease. Overall great experience and I will definitely be back!
Kim Guidry my salesperson went above and beyond to make sure i was getting what i wanted in a vehicle that i could afford.
I recently purchased a certified used car from this dealership and I am very happy with my purchase as well as the service I received. I would recommend asking for Matthew Shoptaugh if you are looking for someone to provide you the highest standard of professionalism and hospitality.
If you are shopping for a car at Acura of Baton Rouge, I highly recommend that you get Matt Shoptaugh to assist you. He was knowledgeable, courteous, and went the extra mile to get us in the right vehicle. It was a hassle-free experience!
Great experience with salesman Pierce Shirey, he was professional and extremely knowledgeable. This was a no pressure purchase, I test drove my car twice and Pierce made sure I experienced road and interstate driving. He knew every gadget and tool associated with my TLX (and there are a lot) and explained each one with an emphasis on the important ones. I will recommend Pierce to all my family and friends. A word about Acura of Baton Rouge, this is my second purchase; I was going to try a different vehicle (since I have always owned a Honda or Acura), but ...
Jeremiah Amato is “THE BEST” salesman I have ever dealt with! He was very patient, knowledgeable and assisted my husband and I with every single detail of our new 2022 Acura MDX! As long as Jeremiah is employed by Acura of Baton Rouge, they will have our business! Thank you Jeremiah for everything, we really appreciate you! ❤️
I had a wonderful purchasing experience at Acura of Baton Rouge! James Graves gave me utmost professional and personal care. James helped me identify exactly what is important to me in a car and then delivered. I would recommend Acura of Baton Rouge to anyone...and ask for James!
Yesterday, my husand and I drove away from the ACURA of Baton Rouge dealership with our fourth Acura. We love our new RDX. Thank you to Brett Dubois and Bo for their amazing patience, assistance, and personal service. They pride themselves on fast, friendly service, and it shows. ACURA of BR is the BEST!
I had a wonderful experience at Acute of BR. Brett was helpful, professional, and thorough. I had a terrible experience at a different Acura dealership so when I drove in from New Orleans, Brett had everything ready for my car purchase. He also helped me customize my car features before I left. I highly recommend him and his team.
My first time buying a car from Acura of Baton Rouge was today. My sales consultant was Mr. Matthew. He was great from start to finish. I would recommend him to anyone looking to purchase a vehicle. My car buying process only took 2 hours, thanks to Mr. Matthew and Mr. Paul.
We went just to look at a first car for my daughter. We weren't interested or prepared to buy, because this car was the right model, but the wrong color. Our sales people, Melani and Dion, were both determined to have us a customers and came back with a deal the we couldn't pass up. So even though we just showed up to look, we ended up with a great car! Would definitely recommend buying from them.
Brett helped us buy .. he was great to work with .. I would recommend acura to anyone .. esp. bc the customer service was so good ..
My experience with Acura of Baton Rouge was great. Jeremiah was very knowledgeable of the vehicle I purchased and professional. There was no pressure into purchasing the vehicle. Overall, just a great car buying experience.
Great experience. Brett was very easy to deal with and transparent in discussing the sale of my new ride.nice selection of used vehicles.would recommend to friends and family in the market for a new or used vehicle
Today I visited Acura of Baton Rouge. I was just going to look at some of their Acura especially the TLX. As soon as we parked and was about to look at some of the car, we were greeted by a very nice young man. His name was Kerry Lockett. Kerry was very polite and very knowledgeable about the car I was looking at. He stayed with us until we found a car that we really like. This young man stayed with us from beginning to end. And I left in the car I wanted and a very happy customer. ...
I enjoyed my visit with ACURA very professional and highly recommended 😀 👌 you guys rock 🎸 👍 👌 😀 😎 😉
My first time buying a car was a pleasant experience thanks to Matt and Pierce. I came from Lafayette to Baton Rouge and everything was prepared for me from my paper work to my car. Matt and Pierce even stayed after hours to make sure my car was customized before I left the lot.
They won my business up against the best Baton Rouge had to offer. Matt did a great job
The service department is incredible! I have every bit of service work done here because they are so professional, helpful, and accommodating.
Acura of Baton Rouge is the only place to buy or lease a car if you want consistent, excellent levels of service. Owner, David Fabre is an incredible, forward thinking entrepreneur with a superstar team of professionals who consistently go the extra mile for excellent customer satisfaction. General Manager, Farin Fabre created a welcoming and inviting atmosphere with her sincere commitment to a great customer experience. Bethany Gonzales in Sales/ Leasing was just so kind, knowledgeable, and a joy to do business with. She also took time to program some features in my new Acura ILX. Jeff Jones in Finance ...
Pleasant and easy car-buying experience! Kendall and the finance guy were both great. My husband and I didn't feel pressured or rushed. The beverage area is very nice and welcoming. Clean restrooms. If you are looking for a reputable dealer with no hassle - this is the place to go. Highly recommended!
Great salespeople... Great vehicle's
Had a great experience at Acura of Baton Rouge. Matt was super nice, very responsive and worked hard to get me a great deal! Pierce was very knowledgeable about the TLX and took his time to explain every feature to me, he even set some of my settings for me! Finance had me in and out in about 30 mins! Very satisfied!!
Had a great experience at Acura of Baton Rouge. Matt was super nice, very responsive and worked hard to get me a great deal! Pierce was very knowledgeable about the TLX and took his time to explain every feature to me, he even set some of my settings for me! Finance had me in and out in about 30 mins! Very satisfied!!
Mr. James is the best! Acura of Baton Rouge has the nicest staff. We are on our 4th Acura in our family!
Mr. James is the best! Sold my mom her car and mine today! You won’t regret going to Acura of Baton Rouge! We are on our 4th Acura in our family.
We had been shopping around through carmax and was not able to get exactly what we wanted in our price range so we decided to broaden our search and Acura of Baton Rouge had exactly what we wanted. Upon contacting them through there internet search we were paired up with Matt who was absolutely Awesome. It was really nice to work with someone so genuine and down to earth. There was no pressure with the purchase just awesome customer service. Jeff was awesome to work with as well in helping us stay in our payment range! 5 stars all around. We ...
The buying process of our MDX was smooth and incredibly easy. We purchased our new vehicle via the internet with Pierce Shirey, salesperson extraordinaire. He was extremely knowledgeable and informative during the process. He even delivered our MDX to our door two hours away in Mississippi, and drove our trade in back to Louisiana. We couldn’t be more pleased.
Jeremiah and the team at Acura of Baton Rouge were first class! I was able to communicate via email exactly what vehicle we wanted and at what price point we could afford. Jeremiah was quick to respond and answer all of our questions. He got us the information we needed before arriving at the dealership. Jeremiah had our vehicle pulled out front and ready for us to test drive immediately. He was pleasant to work with and very knowledgable about the features of the vehicle. Within a few hours, we were able to put a deal together, sign the paperwork, ...
A huge thanks to Bethany Gonzales at Acura of Baton Rouge. My daughter has finally joined the Acura Family. I love my ILX and now she is the owner of the 2021 ILX ASPEC... WE LOVE IT!
Pierce was an excellent salesperson to work with! He was straightforward, thorough, and made us feel comfortable. Everyone we encountered on our visit was very helpful and gave straight answers. A great experience overall!
On my third Acura from Acura of Baton Rouge - the level of service has remained consistent throughout the 13 years since I bought the first one. From the sales team to the service department, I’ve always felt taken care of and valued as a customer.
I would like to thank James Graves who was extremely helpful during my purchase of a 2017 Acura RDX on 12/29/20.
Pierce was honest, transparent, and super quick and made my experience 100% wonderful. These guys will make sure you’re getting the best deal and work hard (and/or overtime) to make sure that the experience of purchasing a car is exceptional. I drove 9 hours and passed up about 5 other dealerships to come here. Don’t sleep on ‘em.
Bethany Gonzales was awesome to work with. I have a very busy schedule and she was able to be accommodating and work around that. Her knowledge of the models and professional demeanor made it easy to ask questions. I want to thank her and the rest of the staff at Acura of Baton Rouge for helping to make buying my new RDX A Spec memorable and enjoyable. I would highly recommend anyone looking to buy a new or preowned vehicle to give them a call.
Can’t thank the team at Acura BR enough for helping me with the purchase of my “new to me” Acura RDX Advanced, AWD... I absolutely love this vehicle!!! They definitely put me in the right car! And I have Kendall, Jerry and Jessica to thank for that... Most pleasurable car purchase I’ve ever made! Shopping their on-line inventory and scheduling a test drive appointment was so easy! Just schedule, show up and your test drive car is waiting for you! Everyone was super friendly and knowledgeable... I ❤️ Acura BR!
Hands down the best experience I’ve ever had buying a car. I highly recommend Acura of Baton Rouge to anyone who is looking for a new vehicle. Ask for Bethany, she’s a great salesman and she knows her stuff.
What a pleasure to deal with honest, helpful people. Thoroughly enjoyed working with Bethany to work out the best deal for me. This is our 5th Acura; each of which has been a dependable vehicle for many miles.
Great location Parts department is awesome Employees and staff had wonderful and positive attitude. Always willing to help
Acura does it right....Sales agent Bernie Hahn goes above and beyond. Total respect to my family at Acura!!!
I recently bought my first car from Acura or Baton Rouge. I called to see if they could meet with me about one of the certified Acura's on their preowned lot, so they confirmed availability and met with me promptly. I worked with Jeff Jones and he was more than willing to work with my schedule and made sure I completely understood the process of buying a car. He made the entire experience pleasant and seamless.
I Purchased a 2021 RDX from Bethany Gonzales today and it was a great experience. She was very professional, patient and a pleasure to work with. This was our second Acura we have purchased from Bethany.
I highly recommend Mr Jerry Amoroso. He is very professional, honest and straightforward. He is very pleasant and patient. He sold me a certified Acura MDX with the technology package that I fell in love with!! It drive so amazing and I fell in love with the interior as well as the exterior. It was the exact color I wanted. Thank you so much for your patience with me, I really do appreciate it!!
Bethany at Acura Baton Rouge made getting this car the best experience. She was so personable and answered every question thoroughly and was always willing to go the extra mile to make sure buying my car was an easy and exciting experience. Could not recommend her or Acura enough!!
I’ve been buying cars from Acura of BR since 1998. The owners and the sales and service teams are helpful, responsive, and professional. I just purchased a new MDX today with Bethany Gonzales’ assistance. She made the experience pleasant as did the financing manager, Michael. I can’t say enough good things about my experiences with this dealership over the years.
